Customer Service1 (888) 815-0814
Home Trends, Picket Fence and Sleep Solutions
Over 1 Million Satisfied Customers!

Contact Us


E-mail: customercare@qcidirect.com

Web Hotline:
1 (888) 815-0814
Mon-Fri 8:30am-8:30pm (Eastern)
Saturday 10am-3pm (Eastern)

Order by phone:
1 (800) 810-2340
24 hours a day 7 days a week

Customer Service:
1 (888) 488-3088
Mon-Fri 8am-8pm (Eastern)
Saturday 10am-6pm (Eastern)

Fax: 1 (585) 889-8686

Mail:
Operations Center
P.O. Box 20403
Rochester, NY 14602-0403


Outlet Store


Are you a resident of the greater Rochester area or planning a visit? If so, you are in luck! We have an outlet store featuring one-of-a-kind items, overstock items, discontinued items and much more! The store is located at our company headquarters: 1 QCI Drive in Rochester, NY 14624. The outlet store is open Wednesday - Saturday from 10am - 5pm. Call (585) 889-8680 for directions.


Wholesale Orders


QCI Direct goes wholesale! After years of offering great buys on sample products and discontinued catalog products, QCI Direct opened a wholesale division, offering wholesale pricing to the public. Current best sellers are now available in quantities and at prices anyone would want to resell on EBay or their own store or boutique.


Vendors


Interested in selling your product in our catalog(s)or on one of our websites? We are always on the lookout for new, interesting & unique items. In order to be considered for possible inclusion in our book(s), we need the following information:
  • Product Name
  • A high resolution .jpg image of the product
  • The cost of the item, how it is packaged and where it ships from
  • A sample of the product
  • Where the item is currently being sold at retail
  • Your name and contact information, including email, fax and phone number

Products can be directed to one or more of the merchants listed below:

General Mailing Address for USPS Delivery:
QCI Direct
PO Box 20403
Rochester NY, 14602-0403

Home Trends
Scott C.
Home Trends Catalog
Scott@qcidirect.com
585-889-8680 x 3056
www.ShopHomeTrends.com

Picket Fence
Todd Y.
Picket Fence Catalog
Todd@qcidirect.com
585-889-8680 x 3006
www.ShopPicketFence.com

Sleep Solutions
Jeanne W.
Sleep Solutions Catalog
Jeanne@qcidirect.com
585-889-8680 x 3070
www.ShopSleepSolutions.com

Always-Free-Shipping.com
Janet I.
janet@qcidirect.com
585-889-8680 x 3013
www.always-free-shipping.com